Order 3199093 - S&S missing cards, unplayable


Customer Service


This was my order for Skulls & Shackles Base game & the Character Addon .

I realize that the Character Addon cards will be arriving later. However, I was under the impression that the Skulls & Shackles base game was playable without it. Mine is not and I believe it is missing cards.

In the base game, I received seven token character cards, one for each character. These are the cards with the description. I did not receive any character cards to list the characters skills.

For example, on page 4 of the rulebook, there is a card that shows Lem and lists what cards he starts with (and the boxes for the updates). I did not receive any cards like this for any of the seven characters I received with the base set. Additionally, I did not receive any role cards for any of the seven token character cards I received (like on page 21 of the rules).

I do not know if these cards were part of a packet together or not and hence might be indicating that a whole packet of cards missing.

I am looking for a card list for the base set to determine if any other cards are missing. If you can point me to a complete card list or send me one I would be most appreciative.

Thanks,

Fendy


Hey Fendy. I'm sure customer service will be by eventually to help you. But in the meantime, there is a "fan" complied cards list here:
http://boardgamegeek.com/filepage/107196/skulls-shackles-card-inventory

That isn't official of course, so if you find yours don't match that count, don't assume it necessarily means yours is wrong.

It sounds like your box is missing one of the bundles. There should have been 5 of them. The 3 largest were about the same size. The fourth was about half the size of the other 3, and the smallest one contained only the character cards, role cards, and the Fleet/Plunder card. The token cards were in one of the other bundles.

You can see what the Fleet/Plunder card looks like here: Side 1 & Side 2

I'm sure Paizo will get the corrected for you (they are generally awesome at fixing problems) but they are a little backed up at the moment and I wanted to give you what info I could. While you wait, you can use the community use character sheets to get started if you want. Hope it all gets sorted out for you soon.

Paizo Employee Customer Service She-Hulk

Hello Fendy,

I'm sorry to hear that you're missing some cards! I will go ahead and get replacements for those sent out to you as quickly as possible. Would you like me to wait until you have consulted the list of cards to make sure that you are not missing any more, or would you rather I get the Character replacements on their way?

Please let me know and I will be glad to get everything set up. If there are any further questions that you may have in the meantime, please just let me know.

Thanks!
Katina


Katina Mathieson wrote:

Hello Fendy,

I'm sorry to hear that you're missing some cards! I will go ahead and get replacements for those sent out to you as quickly as possible. Would you like me to wait until you have consulted the list of cards to make sure that you are not missing any more, or would you rather I get the Character replacements on their way?

Please let me know and I will be glad to get everything set up. If there are any further questions that you may have in the meantime, please just let me know.

Thanks!
Katina

Hi. I do not have any fleet cards either so I believe I am missing one of the bundles in the box.

I will go through the card list tomorrow and see if I can determine all the cards which are missing.

Thanks!

Fendy

Customer Service Ray of Funshine

If it helps, the official deck lists/box contents have been added to the Card Game Character Sheets Package, which can be found here:
http://paizo.com/products/btpy914x

Paizo Employee Customer Service She-Hulk

Fendy wrote:
Katina Mathieson wrote:

Hello Fendy,

I'm sorry to hear that you're missing some cards! I will go ahead and get replacements for those sent out to you as quickly as possible. Would you like me to wait until you have consulted the list of cards to make sure that you are not missing any more, or would you rather I get the Character replacements on their way?

Please let me know and I will be glad to get everything set up. If there are any further questions that you may have in the meantime, please just let me know.

Thanks!
Katina

Hi. I do not have any fleet cards either so I believe I am missing one of the bundles in the box.

I will go through the card list tomorrow and see if I can determine all the cards which are missing.

Thanks!

Fendy

Hello Fendy, I've set up your replacement for the character cards and the fleet cards to be sent out to you ASAP. If you do find that you are missing any more, let me know and I will get those sent out to you as well. Thanks!


Sharaya wrote:

If it helps, the official deck lists/box contents have been added to the Card Game Character Sheets Package, which can be found here:

http://paizo.com/products/btpy914x

Have they? At the moment, there is no indication the files have been updated (they are still marked with a "Date Download Last Updated" of Aug, 20). Last time I checked, there were no quantity listed for any of the cards.

Customer Service Ray of Funshine

Fayries wrote:
Sharaya wrote:

If it helps, the official deck lists/box contents have been added to the Card Game Character Sheets Package, which can be found here:

http://paizo.com/products/btpy914x
Have they? At the moment, there is no indication the files have been updated (they are still marked with a "Date Download Last Updated" of Aug, 20). Last time I checked, there were no quantity listed for any of the cards.

Oh. Huh. Maybe not. I was looking at the contents incorrectly. Must have rolled a nat 1 on that perception check. :/


Sharaya wrote:
Fayries wrote:
Sharaya wrote:

If it helps, the official deck lists/box contents have been added to the Card Game Character Sheets Package, which can be found here:

http://paizo.com/products/btpy914x
Have they? At the moment, there is no indication the files have been updated (they are still marked with a "Date Download Last Updated" of Aug, 20). Last time I checked, there were no quantity listed for any of the cards.
Oh. Huh. Maybe not. I was looking at the contents incorrectly. Must have rolled a nat 1 on that perception check. :/

This list was missing the card counts. Here is what I was able to figure out that I am currently missing. It looks like a complete pack of cards.

Character Cards
---------------
Alahazra
Jirelle
Lem
Lirianne
Merisiel
Seltyiel
Valeros

Role Cards
----------
Alahazra
Jirelle
Lem
Lirianne
Merisiel
Seltyiel
Valeros

Monsters
--------
Sea Drake
Sea Hag x2
Shackles Pirate x2
siren Caller
Skeleton x2
Smuggler x2
Swamp Ghoul
Zombie x2

Barriers
--------
Ambush x2
Barroom Brawl x2
Bucket Brigade
Illusory Wall x2
Large Chest x2
Lookout Duty x2
Man Overboard!
Pirate Hunting x2
Trapped Locker
Treasure Hunt
Treasure Map x2

Weapons
-------
Belaying Pin x2
Blunderbuss
Boarding Axe x2
Boarding Pike x2
Cat-O'-Nine-Tails
Cutlass x3
Cutlass +1 x2
Dagger x3
Dragon Pistol x2
Falcata x2
Fire Lance
Harpoon x2
Heavy Crossbow
Icy Boarding Pike +1 x2
Light Crossbow
Longbow
Longsword x2
Main-Gauche
Morningstar
Musket x2
Pistol x3
Pistol +1 x2
Quarterstaff x2
Rapier x2
Sap
Short Sword
Shortbow x2
Throwing Axe
Whip x2

Spells
------
Aid x2
Arcane Armor x2
Blackspot x2
Buoyancy
Call Weapon
confusion
Cure x3
Detect Magic x2
Fear x2
Find Traps x2
Fireblade x2
Force Missle x2
Frostbite x2
Inflict
Instant Armor
Magic Weapon x1

I hope this was all of them. It looks like a whole packet of cards was missed in my box.

Fendy


I believe I have received the missing character and role cards. What is the status for the other cards I am currently missing?

Would it be easier to return my base set and have another one shipped out instead?

Thanks,

Fendy


I think I may be missing the Plunder / Fleet cards. I am checking on this.


Sharaya wrote:

If it helps, the official deck lists/box contents have been added to the Card Game Character Sheets Package, which can be found here:

http://paizo.com/products/btpy914x

Correct me if I'm wrong, but that list shows which cards should be in the box, but not, I think, how many of each.


Ed Reppert wrote:
Sharaya wrote:

If it helps, the official deck lists/box contents have been added to the Card Game Character Sheets Package, which can be found here:

http://paizo.com/products/btpy914x
Correct me if I'm wrong, but that list shows which cards should be in the box, but not, I think, how many of each.

You are not wrong. And you'll see a few posts below that Sharaya realizes she missed that.

Further up I posted a link to a file on Board Game Geek that has a card list, which seems to be the correct count. Mine matched it anyway.


Hawkmoon269 wrote:
Ed Reppert wrote:
Sharaya wrote:

If it helps, the official deck lists/box contents have been added to the Card Game Character Sheets Package, which can be found here:

http://paizo.com/products/btpy914x
Correct me if I'm wrong, but that list shows which cards should be in the box, but not, I think, how many of each.

You are not wrong. And you'll see a few posts below that Sharaya realizes she missed that.

Further up I posted a link to a file on Board Game Geek that has a card list, which seems to be the correct count. Mine matched it anyway.

So does mine - I just got through checking it. I posted that in the thread I started - because I am missing the character and role cards and the fleet card. Hopefully Sharaya or someone will notice it soon. :-)

BTW, thanks again for the link.

Customer Service Ray of Funshine

Hi Fendy,

Just trying to sort out where this is at this point. It looks like Katina has set up a replacement for the Character/Fleet/Plunder cards (will double check with her on the status of that as soon as I am able). Which would mean that you are still missing the rest of the list you posted?

Just double checking before I set up the replacement order. Thanks!


Sharaya wrote:

Hi Fendy,

Just trying to sort out where this is at this point. It looks like Katina has set up a replacement for the Character/Fleet/Plunder cards (will double check with her on the status of that as soon as I am able). Which would mean that you are still missing the rest of the list you posted?

Just double checking before I set up the replacement order. Thanks!

I double checked what I was sent and I did receive the seven missing character cards and seven missing role cards.

I also received two copies of the same fleet card (these are the only fleet cards I have). I haven't been able to tell from the card lists how many fleet cards there are supposed to be, what they are called, or the card counts for them.

Fendy


There is only 1 fleet card. It had the plunder table on the reverse side. Sounds like you got an extra one.


Sharaya wrote:

Hi Fendy,

Just trying to sort out where this is at this point. It looks like Katina has set up a replacement for the Character/Fleet/Plunder cards (will double check with her on the status of that as soon as I am able). Which would mean that you are still missing the rest of the list you posted?

Just double checking before I set up the replacement order. Thanks!

Hi Sharaya,

Could you please confirm if the additional missing cards have been sent out yet?

Thanks,

Fendy

Paizo Employee Customer Service She-Hulk

Fendy wrote:
Sharaya wrote:

Hi Fendy,

Just trying to sort out where this is at this point. It looks like Katina has set up a replacement for the Character/Fleet/Plunder cards (will double check with her on the status of that as soon as I am able). Which would mean that you are still missing the rest of the list you posted?

Just double checking before I set up the replacement order. Thanks!

Hi Sharaya,

Could you please confirm if the additional missing cards have been sent out yet?

Thanks,

Fendy

Hello Fendy,

Sorry for all of the confusion with this! It sounds like you're missing one of the sealed decks from the Base Set, so I will get that shipped out to you today. Please let me know if there are any further questions or concerns that I would be able to assist you with, and I would be glad to do so.

Thanks!
Katina


Katina Mathieson wrote:
Fendy wrote:
Sharaya wrote:


Hello Fendy,

Sorry for all of the confusion with this! It sounds like you're missing one of the sealed decks from the Base Set, so I will get that shipped out to you today. Please let me know if there are any further questions or concerns that I would be able to assist you with, and I would be glad to do so.

Thanks!
Katina

Thank-you!

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