Herald |
Actually can someone from Paizo conferm this. I haven't seen anything to indicate my Kingmaker #1 has shipped or getting ready to ship and it doesn't show up in my downloads. I have other things waiting to ship with the next adventure path, but they are are going to ship with Kingmaker #2. this doesn't seem to make sense.
Cpt_kirstov |
Actually can someone from Paizo conferm this. I haven't seen anything to indicate my Kingmaker #1 has shipped or getting ready to ship and it doesn't show up in my downloads. I have other things waiting to ship with the next adventure path, but they are are going to ship with Kingmaker #2. this doesn't seem to make sense.
When did you subscribe to the AP? If it was after the orders for #1 were made, but before they started shipping, a small number can fall into a black hole where internally the current issue is kingmaker #1, but externally, its COT #6...
carborundum RPG Superstar 2010 Top 32 |
Herald |
Herald wrote:Actually can someone from Paizo conferm this. I haven't seen anything to indicate my Kingmaker #1 has shipped or getting ready to ship and it doesn't show up in my downloads. I have other things waiting to ship with the next adventure path, but they are are going to ship with Kingmaker #2. this doesn't seem to make sense.When did you subscribe to the AP? If it was after the orders for #1 were made, but before they started shipping, a small number can fall into a black hole where internally the current issue is kingmaker #1, but externally, its COT #6...
I'm a charter member. Got them all.
Cosmo Director of Sales |
So... every now and then we like to throw a wrench in the works to catch our helpful and knowledgeable customers out unawares. Sorry, Cap'n.
We had a small issue in the subscription shipment which caused a bug that occurred when a few people had a payment method problem and the automated email notification was not sent. This is what happened with the missing shipments in this thread.
I have reprocessed the orders and you all should either have a subscription order or a payment method failure email now.
I apologize for the inconvenience, and I totally blame Sara Marie.
All her fault.
:D
Thanks,
cos
Cosmo Director of Sales |
Just got my email that my order is processed, Can you mix the other items for march into that order Cosmo? I now have the card subscription now and I have some minis bases ordered.
I moved your Item Cards on to the order, but the minis would have delayed your shipment. They remain in your sidecart.
thanks,
cos
carborundum RPG Superstar 2010 Top 32 |
LOL! I have a credit card I just use for games and I top it up when the alert arives in the mail. (Not the best way to do things, but we just bought a house.) I got notification that the order was coming up soon just after the mail that it hadn't worked!
Sorry all round, hopefully it'll all be sorted before the weekend.
To all you folks with pdfs... is it good? :-)
No wait,, I'll take that to the proper forum.
Cos, Sara, thanks for the info and sorry the bank juggling is causing you problems.
stuart haffenden |
So... every now and then we like to throw a wrench in the works to catch our helpful and knowledgeable customers out unawares. Sorry, Cap'n.
We had a small issue in the subscription shipment which caused a bug that occurred when a few people had a payment method problem and the automated email notification was not sent. This is what happened with the missing shipments in this thread.
Got my mail regarding my new visa number etc.
Please don't make me wait a week for the order to ship! I need that pdf! :)
Herald |
Herald wrote:Just got my email that my order is processed, Can you mix the other items for march into that order Cosmo? I now have the card subscription now and I have some minis bases ordered.I moved your Item Cards on to the order, but the minis would have delayed your shipment. They remain in your sidecart.
thanks,
cos
OK, thanks, are the mini bases something tht you regularly carry?
Cosmo Director of Sales |
Asmodeus wrote:Any idea?Well, my account shows Kingmaker 2 as the next product, but I didn't receive part 6 of the Council of Thieves or Kingmaker 1 as yet, nor does part 6 of The Council or Kingmaker 1 show in my downloads as options to download.
Please assist.
I apologize for having missed your add-on! I have sent you an email for your orders.
Thanks,
cos
PS: To everyone else, please start a new thread even if you have this same issue. I often overlook add-on posts, but I rarely miss a new thread.
Paul Ryan |
Could be worse. At least you haven't gotten a shipment notice for a single item from an order combined with subscriptions, and yet still no sign of the actual subscription stuff shipping yet. *sighs and twiddles fingers*