
Logan Harper She/Her Customer Service Representative |

I sent an email in over a month ago and am still waiting for a reply.
Is there somewhere besides customer.service@paizo.com to get assistance on an order?
Hi!
Our sincerest apologies, but I am not finding a ticket under that number or one from the email associated with your account. Could you please resubmit your request and we will take a look!

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Jasonomicon Ex Mortis wrote:I sent an email in over a month ago and am still waiting for a reply.
Is there somewhere besides customer.service@paizo.com to get assistance on an order?
Hi!
Our sincerest apologies, but I am not finding a ticket under that number or one from the email associated with your account. Could you please resubmit your request and we will take a look!
Here is what I sent in before, I will resubmit via email again also
"Hi, I am a backer of the Kingmaker kickstarter. I went to Gamefound to update my address and found it was closed and I was unable to change my address. Also while I was there, the website showed I owed 93 cents.
I send an email to gameon to resolve both of these issues and they told me to email you directly as the pledge manager is closed. Can I update my address and pay the balance so I can get my game when it comes out?
Jason Luke"

Logan Harper She/Her Customer Service Representative |
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Logan Harper She/Her wrote:Jasonomicon Ex Mortis wrote:I sent an email in over a month ago and am still waiting for a reply.
Is there somewhere besides customer.service@paizo.com to get assistance on an order?
Hi!
Our sincerest apologies, but I am not finding a ticket under that number or one from the email associated with your account. Could you please resubmit your request and we will take a look!
Here is what I sent in before, I will resubmit via email again also
"Hi, I am a backer of the Kingmaker kickstarter. I went to Gamefound to update my address and found it was closed and I was unable to change my address. Also while I was there, the website showed I owed 93 cents.
I send an email to gameon to resolve both of these issues and they told me to email you directly as the pledge manager is closed. Can I update my address and pay the balance so I can get my game when it comes out?
Jason Luke"
Thank you!! We will be responding shortly.