Refund for lost shipment Order 36630478

[Gnomatsu]

Hi

My subscription from August, Order 36630478, still has not arrived. I'm presuming at this stage it is lost in the US postal system.

I got a refund for my previous package from June which didn't arrive either ( https://paizo.com/threads/rzs43hpn?Refund-for-lost-shipment#1 )

Is it possible to get a refund for this one too?

I'd prefer a refund if possible over resending as unfortunately I recently cancelled my subscriptions due to ever increasing delivery times to Europe (not just Paizo all US post). I'm going to purchase via Amazon in Europe instead.

Thanks so much for your help with this.

[Logan Harper She/Her]

Gnomatsu wrote:

Hi

My subscription from August, Order 36630478, still has not arrived. I'm presuming at this stage it is lost in the US postal system.

I got a refund for my previous package from June which didn't arrive either ( https://paizo.com/threads/rzs43hpn?Refund-for-lost-shipment#1 )

Is it possible to get a refund for this one too?

I'd prefer a refund if possible over resending as unfortunately I recently cancelled my subscriptions due to ever increasing delivery times to Europe (not just Paizo all US post). I'm going to purchase via Amazon in Europe instead.

Thanks so much for your help with this.

Hi,

Oh no, I'm so sorry that this one got lost along the way as well! I went ahead and issued you a refund to the payment method on the order, please allow some time for that to be reflected in your account. Please let us know if there is anything more we can do :)