Unable to contact customer support


Customer Service

Verdant Wheel

Hi,

I have made multiple attempts over the past few weeks to contact customer support over the phone as the website indicates is possible. In every attempt the automated system sends me directly to voicemail without ringing and then the voicemail box is full and I am immediately disconnected. I do not wish to use a public forum to discuss my issue as it pertains to sensitive issues such as payments, locations, and personally identifying information.

As you can imagine, this is an extremely frustrating situation, and I would like to get it resolved, but I do not know how to go about this since I am not able to contact the company. Please contact me using the information visible only to employees on my profile so that we can discuss the issue that caused me to call in the first place.

Thank you,
Ciphermagi

Silver Crusade

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber

They currently can't answer the phone because they are working from home. Email is probably your best bet.

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