I am unable to access my digital content

[Ngodrup]

The downloads function of the site is not working for me.

When attempting to download things I haven't downloaded before (Guns and Gears pdf) I get an apparently successful download, but the compressed folder that downloads is empty. This happened with both the single file and file-per-chapter versions, and across multiple devices.

I tried to download something I've downloaded before, as a test, and I was unable to even download an empty compressed folder. I got this page instead:

"This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>EPCZ4D9E46CCN7DG</RequestId>
<HostId>ihUA+s2VOZ2j8UejhL7Y8KPE7AsgJsBV+udwellIUs6YZoDkY5h/ggNN8R2fQ as1+YIXPCkpy4w=</HostId>
</Error>"

[Brian Bauman]

Hello, Ngodrup!

Please click on the "Problems downloading this file? Click here." link for the download in question to regenerate the file. Let us know if you still have issues.

[Ngodrup]

Hi Brian,

Thanks for the response. When I tried the suggestion yesterday it didn't help, but I have now tried again and it works now!

Thanks