I am unable to access my digital content


Customer Service


Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber

The downloads function of the site is not working for me.

When attempting to download things I haven't downloaded before (Guns and Gears pdf) I get an apparently successful download, but the compressed folder that downloads is empty. This happened with both the single file and file-per-chapter versions, and across multiple devices.

I tried to download something I've downloaded before, as a test, and I was unable to even download an empty compressed folder. I got this page instead:

"This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>EPCZ4D9E46CCN7DG</RequestId>
<HostId>ihUA+s2VOZ2j8UejhL7Y8KPE7AsgJsBV+udwellIUs6YZoDkY5h/ggNN8R2fQ as1+YIXPCkpy4w=</HostId>
</Error>"

Paizo Employee Software Architect

Hello, Ngodrup!

Please click on the "Problems downloading this file? Click here." link for the download in question to regenerate the file. Let us know if you still have issues.


Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber

Hi Brian,

Thanks for the response. When I tried the suggestion yesterday it didn't help, but I have now tried again and it works now!

Thanks

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