Good afternoon! Order 36672487 has been marked as pending since 9/23. After updating my card info CS pushed the payment through but I'm still not seeing a shipped status nor am I able to access the associated pdfs. Is there something I need to do on my end?
Thanks a ton!
Hi,
I took a look at the order for you and it looks like my coworker was able to update your payment method for you successfully. I didn't see any issues with the order so I went ahead and gave it a big nudge towards the door and sent you a new email confirmation. The order should be on its way to you here shortly. Please let me know if I can assist you further.