I would like to change my avatar name and alias, both "Chris Nehren". I created these when I knew less about myself than I know now, and I do not feel comfortable with those names (I identify as non-binary and my given name does not represent who I am any more). I emailed customer service in June and have yet to receive a response beyond asking for some identifying information. I understand that folks are busy, but I feel that two months is a long time to wait. Would it just be easier at this point for me to create another account and wait for them to be merged?