Cancel my subscriptions please... and need help with sidecarted items


Customer Service

Grand Lodge

Hi, I sent an email 5 days ago and haven't been able to get through on the phone (busy signal each time), so I thought I'd try this route. If you could please help me out I'd really appreciate it.

First, I'd like to cancel all my subscriptions.

Second, I currently have two items in my sidecart. Is it possible to just cancel those orders and refund my credit card on file if I've been charged? If so, I'd appreciate it.

Thanks,

Alex

Customer Service Representative

Singaporecane wrote:

Hi, I sent an email 5 days ago and haven't been able to get through on the phone (busy signal each time), so I thought I'd try this route. If you could please help me out I'd really appreciate it.

First, I'd like to cancel all my subscriptions.

Second, I currently have two items in my sidecart. Is it possible to just cancel those orders and refund my credit card on file if I've been charged? If so, I'd appreciate it.

Thanks,

Alex

Hi!

I have cancelled your sidecart for you and we do not charge for items until they ship so you have not yet been charged for them. I have also cancelled your subscriptions per your request and you should be receiving an email confirmation here shortly as well :)

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