Order 36254841 says waiting for backordered product questions!


Customer Service


Ahoy hoy,

So I don't mind waiting for the order, but I'm curious as to a couple of things.

1. Which product is backordered?

2. Is it actually on backorder or is it the last one you have so the inventory system automatically says it's backordered (our system at Toys R Us would do that, you wouldn't believe how many times I'd have to check the bays or shelves looking for the last fingerling in the store).

3. If it is backordered what's the average turnaround time on that, and further what are the chances your distributer no longer carries the item.

Thanks! I realize that's a lot to throw at you so no hurry!

Have a great weekend!

Also, if your distributer doesn't carry it anymore go ahead and cancel it, no big deal, Palladium Books aren't exactly the trendy thing these days so completely understandable. Thanks again!!

Customer Service Representative

Hi Captain!

Book 2 and Book 13 are both backordered, but it looks like our distributor does still carry these and they currently have an estimated arrival window of up to 21 days. Let me know how you'd like to proceed!


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Yay, that's way better than I thought, I'll wait for you to get them in, I'm in no hurry.

Thanks for checking!

Carry on, Wayne!

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