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Hey.
This order's been sitting in Shipment Info Received by Post Office (Delivery confirmation no. 92419999920364123020001665) status since the third of November. I'm kind of worried that it might have gotten lost or something, is there a way to get an estimated arrival date or something for it?
Also, this order got placed way back on October 1, 2014. Is there a reason it took so long for it to get processed to the USPS in the first place?
Thanks.
Customer Service Dire Care Bear Manager
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Unfortunately once it leaves the warehouse we don't have any more information than what is provided by the tracking information. You could try to call USPS with the delivery confirmation number and see if they have more details. If they don't have any more information and the package is still missing, let us know and we can set up a replacement.