I posted about this back on 3/2, but no one has responded.
I added four items to my sidecart back at the end of January and asked them for them to be shipped with my February subscriptions.
Instead, late in February, you guys shipped all my items separately, and for some reason decided to ship my Gods & Magic book by 1-day priority shipping, which cost $45.
So, for the four items, you charged me $60 in shipping. I wanted these to ship with my subscription at the normal, cheaper rate.
I get it that someone on your end made a mistake, but you need to fix this and not just ignore me. :-)
|Joan H. Customer Service Representative