12580595: the order that will not die!

[hyphz]

I placed this order a month or so back for the Gods & Magic supplement, and it was accepted and delivered, no problem.

However, whenever I try to add anything else to my cart, instead of creating a new order, it gets added to order 12580595! This causes errors adding to cart, and if it does get to the point where I can submit an order, it simply re-opens 12580595, wrongly associates it with the payment I made for Gods & Magic, and then freezes with the order in eternal "Pending" status and no ability to submit it.

[Sam Phelan]

Hello hyphz,

Thank you for letting us know this has been happening to you. Our tech team is still figuring out what causes the issue. I have done everything from my end I can do to fix it for you, and this shouldn't recur for you any more! If you have any further questions or concerns, please let us know. Thank you!