Order 8123872, Order 8224152, and Order 10401490

Customer Service


When I made orders Order 8123872 and Order 8224152 I had them set to ship with my subscription items. Seeing that my next subscription item wouldn't be until late January I decided to change them to ship as soon as possible. When I did this my items in Order 8123872 (Pathfinder Bestiary Pawn Box for 2e and Pathfinder Bestiary Battle Cards) disappeared completely.

Order 8224152 (Visions of WAR: The Art of Wayne Reynolds Hardcover—Limited Edition), which I made during the black friday sale, is listed as moving to Order 10401490 but shows that there is not a valid payment method listed with it and I am unable to alter the order to fix this in any way.

I would like the payment method used for my subscriptions to be used for Order 10401490 and to ship it separate from my subscription. When the items from Order 8123872 are restored and available I would like them to be shipped with my subscription.

Thank you and please let me know if there is any additional information I can provide to help resolve the issues.

Customer Service Representative

Hello Zioalca,

I have fixed up the issues with these orders, put further release items in the sidecart to go with future orders, and have left the Visions of WAR book to ship out right away in its own order. If you have any questions or concerns, please let us know. Thank you!

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