lonejedi |
It looks like I'm going to be travelling during the entirety of the December shipping window this year. Is there an option available for me to request a shipping date pushed to the last day of the window (Dec 6)?
Sam Phelan Customer Service Representative |
Hello Ionejedi,
The best way to do this would likely be to suspend your subscription order once it generates. I have set up a reminder for me to do this on the day we generate subscriptions. However if you notice your order is not in a suspended state by the first day of shipping, please just nudge this thread and I'll take care of it right away. We are pretty caught up now and should be able to take care of that quickly for you.
lonejedi |
I've returned from my overseas trip and am now ready to receive a shipment. Could you please go ahead and release Order #8216736 for me now? I'll start a new thread just so this old one doesn't have to do double-duty.
Thanks!
Sam Phelan Customer Service Representative |