Poor quality book cover?


Customer Service

Sovereign Court

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I don't know if I'm the only one, but my Pathfinder 2e core rulebook cover seems to be falling apart. It hasn't left my house since I bought it, and already the cover is splitting in the back crease and the corner tips. My 1e book lasted 10 years with weekly trips to games stuffed in my backpack, and it is finally starting to fall apart now (I had to re-glue the binding), but I'm surprised the 2e book is falling apart so quickly. Am I the only one having this problem?


Call customer service and arrange for a replacement.

When you manufacture thousands of items, there are always a few that have hiccups in the process.

Sovereign Court

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CrystalSeas wrote:

Call customer service and arrange for a replacement.

When you manufacture thousands of items, there are always a few that have hiccups in the process.

I don't know why it is doing it, it just seems like the shiny outer-part of the cover is fragile and is splitting or something. I don't know why. I just wanted to see if I'm the only one or not. The faux-leather cover is probably a lot more sturdy than the regular version I have.

Liberty's Edge

Is there a reason this is posted in the Third Party section?
Flagging for ‘wrong forum’


Samurai wrote:
I don't know why it is doing it, it just seems like the shiny outer-part of the cover is fragile and is splitting or something. I don't know why. I just wanted to see if I'm the only one or not. The faux-leather cover is probably a lot more sturdy than the regular version I have.

So you've got the Deluxe edition, not the regular edition?

IN either case, if Paizo has another copy available, they'll replace it for you. It makes no difference if you're the only person or not, they'll do what they can.

Sovereign Court

1 person marked this as a favorite.
CrystalSeas wrote:
Samurai wrote:
I don't know why it is doing it, it just seems like the shiny outer-part of the cover is fragile and is splitting or something. I don't know why. I just wanted to see if I'm the only one or not. The faux-leather cover is probably a lot more sturdy than the regular version I have.

So you've got the Deluxe edition, not the regular edition?

IN either case, if Paizo has another copy available, they'll replace it for you. It makes no difference if you're the only person or not, they'll do what they can.

No, I have the regular, I was just guessing that maybe the deluxe faux-leather would be hardier than the regular one that I have. It is just a thin layer of glossy paper on the cardboard, and it seems to be tearing rather easily for no reason I can see.

I didn't mean it to be in the Third-party forum, I just saw the "Product Discussion" name and posted. Sorry. Maybe rename it "Third Party Product Discussions"?


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Samurai wrote:
I didn't mean it to be in the Third-party forum, I just saw the "Product Discussion" name and posted. Sorry. Maybe rename it "Third Party Product Discussions"?

I had already flagged it to be moved to Paizo Product discussions.

Customer Service Representative

Moved to customer service forum

Hello Samurai!

I'm sorry ot hear that the cover to your rulebook is not as sturdy as you would have liked. We have heard from others that the cover material was not as sturdy as many expected. I don't know much about the printing process to know why this was the case, but I know you're not the only one!

As this may be a more widespread problem, based on the specifics of the issue and we may not be able to provide one with a different kind of cover, if you have more substantial issue that you feel may be a fluke in printing, please send us a picture to the customer service mail address available at the footer of this page. We can replace a defective product.

Anyway, I just moved this here as it was the best applicable section I could think of.

Liberty's Edge

The above message says ‘moved to Customer Service’ but the thread is still in the Third Party section?

Paizo Employee Chief Technical Officer

(Move completed.)


1 person marked this as a favorite.

I wanted to chime in here because I want Samurai to know they're not alone. The corners behind the binding of the book seem particularly weak. My book has been used about as much as his has; ordered it and reserved it at my local game store, so it wasn't stocked and being handled by anyone before I picked it up, and it has been in my home since then, used to read through once over two to three days, and make two characters, and already I'm seeing flaking on the corners and the binding aching.

I think part of this is that the book is simply too large. This is a -big- core rulebook. I understand the many motivations Paizo had for wanting to get games rolling with so many different systems and encounter designing elements and game mastery tools, but the fact of the matter is the weight of the pages are straining the corners, glue and bindings of this book. And, perhaps as other comments above have detailed, the material might not have been up to snuff; simple as that. Nothing really can be done about it at this point, I still love the book, but I feel like I'm going to be forced to use Archives of Nethys for character creation from now one to preserve my book's integrity.

Don't get me wrong, Paizo. It irks me, sure, but I just hope future books remedy the problem if I'm going to make Second Edition my new edition for play.

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