Combined Shipping and Multiple Subscriptions Question


Customer Service


If I'm subscribed to the Rulebook line and I subscribe to the Lost Omens line, will Lost Omens Character Guide ship in October and Game Mastery Guide ship in January? Or is it possible to hold the Lost Omens Character Guide in the Sidecart until January to save on shipping costs? Thanks.

Customer Service Representative

Hello Kaiyu,

If you subscribe now then when we run the authorization the Character Guide will be generated to an order. At that time we can move it into your sidecart. But we don't have a way to tell it to generate to a sidecart.


Hello Diego, a few more questions and clarifications:

Do I have to contact someone from Paizo to move a subscription product to the sidecart, or do I have that power? Is there a time limit for how long a subscription product can wait in the sidecart? Do I still get the free PDF copy while the hard copy waits in my sidecart? Thanks.

Customer Service Representative

Hello Kaiyu,

You can move an item out of your sidecart but the only way you can put an item into your sidecart if by selecting the "ship with subscriptions" shipping method during checkout. If you have an item in an order, like the above mentioned Gamemastery Guide will be, you can contact us and we can move it into the sidecart for you.

While there is technically not a time limit something can be in a sidecart, any sidecarted items that are able to ship will ship out along with the next available subscription order automatically. You will still get the PDFs for sidecarted subscription items. Keep in mind that the PDFs are not granted until an item ships out, so you won't have the PDFs for subscription items in your sidecart until those items ship.

Community / Forums / Archive / Paizo / Customer Service / Combined Shipping and Multiple Subscriptions Question All Messageboards
Recent threads in Customer Service