DeathQuaker RPG Superstar 2015 Top 8 |
Hi, this order, which was completed on July 5, is still listed pending, and cites the reason as "waiting for items that are on backorder."
However, neither book that I ordered (P2 core rulebook, and AP #144) are listed as on backorder/out of stock on the store. I know you guys are swamped and just back from GenCon, but I'd appreciate your checking on the order when you get a chance. Thanks for your help.
DeathQuaker RPG Superstar 2015 Top 8 |
I know it's risky to bump this because you generally attend to older messages first, but I posted two weeks ago and emailed about it and have received no response to either--and am seeing responses to issues more recent than mine. I have a feeling this order is hung in the system due to the cancellation of the Hellknight Hill AP (which I never ordered to begin with). It still says "pending due to items on backorder" but to my knowledge neither item I ordered are actually on backorder.
Is there a way to cancel this out and reorder this, separately if need be?
It would be nice to at least be able to access my Tyrant's Grasp pdf which I should have gotten a month ago when it came out mid July. (I don't understand why it all got packed together with my pre-order of P2 anyway--they should have been far enough apart to have shipped separately.)
If this cannot be resolved soon, is it possible to cancel the order? I would rather at this point just buy my 2e core rulebook from my local game store and support them.
Thank you.
Diego Valdez Customer Service Representative |
DeathQuaker RPG Superstar 2015 Top 8 |