Order 7709838


Customer Service

Silver Crusade

Hi everyone,

unfortunately, it took longer than expected to transfer funds to my card, could you try my existing card again?

Customer Service Representative

Hello Sebastian,

It seems that when the order was authorized, it authorized partially successfully, but failed on a portion of it as well. Due to this, it will not let me use the one successful authorization that was opened. I have requested an authorization reversal that may take a few days to process. Once it does, I will be able to try to process the order again. I will update you here when I've resolved the issue and have your order on its way to you. Thank you for your patience.

If you have any questions or concerns, please let me know. Thank you!

Customer Service Representative

Hello Sebastian,

The authorization cleared and the order was able to process successfully yesterday. If you have any questions or concerns, please let us know. Thank you!

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