| MasterfulMoose |
I purchased three 4-day badges for PaizoCon 2019 and am trying to transfer 1 each to my brothers. I was able to transfer the first one no problem, but now, no matter what I do, I cannot select or search for a different Paizo account to transfer the 2nd badge to. I have deleted my browser cookies, tried clicking "Cancel" and clicking "Transfer" again, but nothing is working. Is there perhaps a certain amount of time I have to wait between transferring badges? Regardless, I'm in need of a solution and any help will be appreciated!!
| Sam Phelan Customer Service Representative |
Hello MasterfulMoose,
I believe I have shaken this loose from my end. You should now be able to put in a new user name to transfer your tickets to. If it gives you any more trouble please let us know.
Thank you for giving everything you did a shot. Hitting "Transfer" and "Cancel" a few times in a row usually shakes it loose, but its clear that the issue needs addressed. Thank you for your patience!