I think I broke the cart


Customer Service


When I try to view my cart or go to checkout, the page loads for a very long time then puts me on a maintenance page from February. I have 307 items in my cart, I assume that is what broke it. Feel free to reach out over email if necessary.

Thanks!

Customer Service Representative

Hello zmmm,

I was working on splitting off some of the items in your cart into other orders to reduce the quantity if items to allow you back into the order (with so many items, it was no doubt timing out). I then realized that you seemed to able to access the cart again when some items began doing things I wasn't telling them to do!

I've stopped fiddling with it for the time being. I have many items previously in the order split off into their own unsubmitted orders. Please let me know if you'd like to see what items these are, or what you'd like to do now that you seem to have access to the cart again. Thanks!


Ha, sorry about that! I noticed the quantity in my cart was at 150ish so I figured you might have fixed it. Seems like I jumped the gun :D

I just put through order #7646401 You can remove any backordered items so that it can be shipped out.

Can you move some of the other items back into my cart?

Thanks!

Customer Service Representative

Hello zmmm,

I had to cancel 1 Wereshark Pirate because you ordered one more than we have in stock. Otherwise everything in order 7646401 is good to go and should ship at the next available opportunity.

I will begin moving the items I moved out of the card back in. This will take me just a bit, as the loading times with this many items usually requires me to be patient and sip my coffee.

Once you see the items back in your cart, feel free to add or remove them as it suits you, and let me know if you require any assistance. Thank you!

Customer Service Representative

I've moved everything I moved out back into the cart. It's quite a few items still, so let me know if it gives you any trouble!

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