
MrTsFloatinghead |
This order was shipped March 12th, but never arrived. Is there a way to change my shipping options so that I always get a tracking number? I've noticed that since I moved last year packages without tracking numbers seem to have a very low success rate in reaching me.

Sam Phelan Customer Service Representative |

Hello MrTsFloatinghead,
It does look like the package is quite a bit outside of its estimated delivery time. I have set up a replacement for the products in your sidecart. Please let us know if the original order arrives in the meantime.
The shipping method guaranteed to provide a tracking number will be UPS. Setting this as your default may cost a bit more but will guarantee tracking information.
If you have any questions or concerns, please let us know. Thank you!

MrTsFloatinghead |
Hello MrTsFloatinghead,
It does look like the package is quite a bit outside of its estimated delivery time. I have set up a replacement for the products in your sidecart. Please let us know if the original order arrives in the meantime.
The shipping method guaranteed to provide a tracking number will be UPS. Setting this as your default may cost a bit more but will guarantee tracking information.
If you have any questions or concerns, please let us know. Thank you!
Will do, thanks!