The order is sent to me 24 december, tipicaly i recive orders 3-4 weeks after they sent, is there any chance to check where it is ?
Hello Valeor,
The tracking for this order appears not to be functional, supporting that it is in fact lost. I have set up a replacement order. You should soon receive a confirmation email for this replacement.
There was one item that cannot be replaced due to lacking stock. The item Pathfinder Player Companion: Weapon Master's Handbook (PFRPG) cannot be replaced. We can instead refund you the cost of this book. Would you prefer this amount to go back to the payment method on the original order, or to store credit?
If you have any additional questions or concerns, please let us know. Thank you!
Hello Valeor,
The tracking for this order appears not to be functional, supporting that it is in fact lost. I have set up a replacement order. You should soon receive a confirmation email for this replacement.
There was one item that cannot be replaced due to lacking stock. The item Pathfinder Player Companion: Weapon Master's Handbook (PFRPG) cannot be replaced. We can instead refund you the cost of this book. Would you prefer this amount to go back to the payment method on the original order, or to store credit?
If you have any additional questions or concerns, please let us know. Thank you!
Can it be replaced with Pathfinder Player Companion: Heroes of the wild than and added to shipment ?
Hello Valeor,
I cannot directly replace one product with an entirely different product, but what I can do is refund the amount of your return to store credit, and then use that store credit to pay for adding the other product to your shipment.
I also discovered that you were slightly overcharged on the original shipment, so I refunded additional store credit to your account for this error.
I have just sent you a new confirmation email for the order. Please let me know if you would like to make any further changes. If it looks good, please let me know and I will push it to ship. Thank you!
Hello Valeor,
I cannot directly replace one product with an entirely different product, but what I can do is refund the amount of your return to store credit, and then use that store credit to pay for adding the other product to your shipment.
I also discovered that you were slightly overcharged on the original shipment, so I refunded additional store credit to your account for this error.
I have just sent you a new confirmation email for the order. Please let me know if you would like to make any further changes. If it looks good, please let me know and I will push it to ship. Thank you!
Added book to my order, so it can be shiped now)
Hello Valeor,
Sounds good. The order should ship out soon!