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Just wanted to check in on these 2 PF Battles orders, both Pending:
Order 5238709 - submitted this order today, and I noticed it prompted me for a CVC code for my credit card which I provided, but the process seemed to hang upon the submit of it. Did it go through? Also, it looks like the PF Battles discount for singles didn't go through?
Order 4898106 - this is the subscription case and incentives and hasn't shipped. Is there something holding up this order? Is is the same CVC issue for the card above? I did get an email that it was being processed and saw the PF2 Beta credit included, but I did not see any emails indicating any problems with the order.
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Hello davrion,
Order 5238709 was submitted successfully. However, I noticed that it charged without applying the discount you should have received! I applied this discount and refunded you the excess that was charged.
I'm not sure what is holding up order 4898106, but I will give it a nudge and we will get it shipped out to you promptly. Thank you for your patience!