Please can you give me an update on order 4755281.
This order has been pending for some time and has been accumulating items from subsequent orders to the point it is now very large and will be quiet a shock to the credit card when it is finally charged.
Regards,
Matt
Hello Enderrin,
I'm sorry about the delay that has been impacting your order. If you are concerned about the one large charge, we can break spread this order into two shipments and delay them for a month or so if that would assist in reducing the sudden costs.
Otherwise, we can combine all of the items, including September's subscription items into one order and ensure that the order goes out ot you.
Whichever option you choose, I'd like to offer free shipping for the several month delay for your subscription items.
Please let me know how you would like to proceed. Thank you!
Hello Enderrin,
I'm sorry about the delay that has been impacting your order. If you are concerned about the one large charge, we can break spread this order into two shipments and delay them for a month or so if that would assist in reducing the sudden costs.
Otherwise, we can combine all of the items, including September's subscription items into one order and ensure that the order goes out ot you.
Whichever option you choose, I'd like to offer free shipping for the several month delay for your subscription items.
Please let me know how you would like to proceed. Thank you!
Thank you for responding.
Please combine the orders and let’s get back on track.
Regards,
Matt
Hello Enderrin,
I have moved all of the items into one order and sent you a new confirmation email to provide you with the updated details of the order. I will keep an eye on this order to ensure that it does not get hung up like past months' orders. If you have any questions or concerns, please let me know. Thank you!