I recently subscribed to the Gamemastery Modules. Was I too late to receive a copy of D1? If so, is there any way that it can be added to my subscription and sent to me or do I need to just order it normally? The reason I ask is because I would like the free pdf that it comes with. If I was too late and it cannot be added to the subscription, no big deal. I'll just order it normally. Thanks.
I believe I am in the same boat; I think that we are eligible for D1. I was hoping to get my PDF download but not yet. I ordered it Thursday, but I imagine that Paizo is busy and will get to it soon. I eagerly await.
Chief Technical Officer
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Subscriptions will continue to start with D1 until later this week, when we plan to give subscribers a choice between starting with the previous modules or the next module.
The PDF will become accessible when we ship the print edition. There are still a few parts of the subscription process that haven't yet been automated, so it may take a couple business days after your subscription order is placed for your first module to go out. (In the future, we'll be able to turn around new subs more quickly.)
No prob. We know you guys are working hard. Thanks for the reply and keep up the work Paizones.
Awesome. Thanks so much. You guys rock!
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I got a Questions regarding the Subscription and ordering
I may have ordered wrong.
Do we need to order the Modual or will it be automatically added to the Cart.
Looks like I got charged Twice for the First Modual
My Total was $30+
I ordered
D0: Hallow's Last Hope
D1: Crown of the Koldold's King
Cheapest Shipping 3.09
Did I screw up by ordering the D1: Modual since I had selected the Subscription already?
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Director of Sales
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I got a Questions regarding the Subscription and ordering
I may have ordered wrong.
Do we need to order the Modual or will it be automatically added to the Cart.
Looks like I got charged Twice for the First ModualMy Total was $30+
I ordered
D0: Hallow's Last Hope
D1: Crown of the Koldold's King
Cheapest Shipping 3.09Did I screw up by ordering the D1: Modual since I had selected the Subscription already?
Screw up? Not really. It was unnecessary to add D1, but we've caught that and corrected it on your order.
You were not charged twice. Since your order was placed today, it obviously hasn't shipped yet and you will not be charged until your order ships. Your card was authorized for too much, but this is a non-monetary transaction which merely checks the status of your payment method. Your your order ships, you will be charged the correct amount.
Thanks,
cos
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I just got in on this today. Sorry, I've been in the hospital since July 2nd, with a baby being born - long story short, we're all doing well, but we've had an extended stay.
Anyways, I didn't get the choice for starting with D1 - my first choice. When W1 gets sent out, can I get a 'double order' to get caught up getting both D1 and W1 and then the PDFs?
Or perhaps it can be changed to D1 so I'd only be a month behind instead?
Thanks for the help.
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Chief Technical Officer
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How soon after paying for Items does it usually take to get notification that shipment has occurred?
To be clear, you don't pay for anything until we actually ship it. The length of time it takes to ship a product after you place an order, though, is listed on each product's page, after each product's description. (Example: "Usually ships from our warehouse in 3 to 6 business days")
For module subscriptions, we should be able to send the first volume within a couple of days.
and how soon will we be able to Download the PDF?
As soon as we ship the order. We'll let you know by e-mail.
How do you cancel a subscription?
j.
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Like I said Its my first time dealing with yall so I didn't know what to expect.
I should be getting D0 in a few days.
Waiting for D1 to ship.
I am sure that you will try to process and ship out quickly. I didn't know if yall only process on Mondays and Ship Wendsays or say Process Friday ship on Monday and Wensdays etc..
I understand the payments need to be confirmed before product is shipped, I would kinda like to know how long after payment is made so I know when to expect an email and then products..
Say
Payment processed ( within x Hours)
Product Shipment ( Same Day, 1-3 Days ... 7 - 14 days...etc)
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Earlier Vic Wertz metioned that "Subscriptions will continue to start with D1 until later this week, when we plan to give subscribers a choice between starting with the previous modules or the next module."
It is later this week but I still took the chance. I got the gamemastery sub in hopes to get D1 still as the first one I get. I did not get a choice on which one to start with so I am assuming I am safe.
Are we still good to go on getting D1 and the PDF? if we joined Wednesday at 10PM central?
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Chief Technical Officer
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I didn't know if yall only process on Mondays and Ship Wendsays or say Process Friday ship on Monday and Wensdays etc..
At the moment, Gary's still writing the code to automate the process, so it might take a couple of business days. Once it's automated, turnaround time should usually be one business day (assuming you're starting with the current volume).