Gift certificate problems?

Customer Service

Lantern Lodge

I redeemed 4 gift certificates today. They are all showing up in my redeemed gift certificates, but they are not showing up as store credit. If I try to redeem them during checkout, I get an error message that the Code is Not Recognized.

Have I done something wrong or if not, can you advise me how to handle this? I'm trying to get some accessories ordered in time for Origins.



Customer Service Representative

Hello Michael,

Your should be able to see the store credit now. Let me know if you still cannot.

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