Hi there. I've made Order 4685384 10 days ago and asked if i could change the fiendish dog for 2 regular dogs (in my cart at the moment) and pay the extra 2$.
I've got no answer, and my order is still pending after 10 days. I Was just wondering if order was gone, or if it was possible or.... I understand from reading the customer service that you'v ebben busy lately, just wanted to have a sort of answer from you.
Have a good day !
|Katina Davis Customer Service Representative|
Thank you for letting us know! I've taken a look, and I was able to catch your order before our warehouse processed it for shipment. I have now swapped out the Fiendish Dog with the regular dogs from your shopping cart. I'll go ahead and send you an updated confirmation email in just a moment, and then I'll let our warehouse know to get the order sent out as soon as they can.
Sorry again for the delay! Please don't hesitate to let me know if there are any further questions or concerns that I may assist you with in the meantime, and I'll be more than happy to help out.
Thanks, and have a great day!