Diego Valdez Customer Service Representative |
Hello Oliver,
What you normally see aren't charges, they are authorizations that finalize into charges when the order ships. Because you had another order very recently that was successfully authorized our system didn't try to authorize your card for this one. We don't charge for anything until it ships, so you won't see a charge until that happens.
Joana |
There have been some delays this month, but the expected End Shipping date listed in the May New Release thread isn't until May 30th. There is usually about a 2-week window for shipping, so it's very possible for one subscriber to get their physical package before another's has even shipped to release their PDFs.
My own subscription order is still Pending.
Diego Valdez Customer Service Representative |