Making sure my subscription is ok.


Customer Service


Pathfinder Adventure Path, Companion, Lost Omens Subscriber; Pathfinder Battles Case Subscriber

Normally I would see a posting to my bank account. Nothing yet.

Order 5113851

Paizo Employee Customer Service Representative

Hello Oliver,

What you normally see aren't charges, they are authorizations that finalize into charges when the order ships. Because you had another order very recently that was successfully authorized our system didn't try to authorize your card for this one. We don't charge for anything until it ships, so you won't see a charge until that happens.


Pathfinder Adventure Path, Companion, Lost Omens Subscriber; Pathfinder Battles Case Subscriber

Are you sure my order is ok? I still haven't had a shipping notice. this is really weird. Usually it would already be shipped. I mean the pdf comes out this wednesday officially >.> and one of my players already received their physical copies already which is very worrisome.


Pathfinder Companion, Maps Subscriber; Pathfinder Roleplaying Game Superscriber

There have been some delays this month, but the expected End Shipping date listed in the May New Release thread isn't until May 30th. There is usually about a 2-week window for shipping, so it's very possible for one subscriber to get their physical package before another's has even shipped to release their PDFs.

My own subscription order is still Pending.


Pathfinder Adventure Path, Rulebook, Starfinder Adventure Path, Starfinder Roleplaying Game, Starfinder Society Subscriber

Yup, my order is also pending. :-)

They'll get to us!

Paizo Employee Customer Service Representative

Hello Oliver,

Yes, I am sure. Joana and Captain Yesterday are correct. We are still shipping out the subscription orders. We expect to have them all shipped out by the end of the week. Your order shipped out earlier today.

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