Hello. I received my physical oneshots in the mail. They look awesome! I noticed something, though. On the Humble Bundle page for the bundle, there's a download link for the Pathfinder Worldscape Digital One-Shots Bonus Content, and in the zipped file, there is bonus content for the Pathfinder Worldscape John Carter oneshot (poster & map PDFs), but the actual comic is missing from the entire list of downloads there, it's not in our downloads on the official Paizo website and it wasn't included in our first shipment of physical items. Will it be included in the 2nd shipment with the miniatures?
Edit: Nevermind, that's bonus content for the Warlord of Mars oneshot. I just hadn't made the connection. XD
So we're in July with August creeping up. As we know, Gen Con is also in August.
Do we have a better time/date of the miniature delivery at this point?
Taps on mic. Is this thing on?
...They are telling us to expect the miniatures in the Paizo warehouse at the end of July 2018...
I'll add to the chorus asking if they were able to deliver and now that Gen Con is over, if we can expect to see it delivered from Paizo to us.
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Looked at the Starfinder KickStarter comments page and ouch. Selling stuff to the public before shipping it to the backers is always going to generate feelings of ill will.
Not saying it wasn't something that Ninja Division had to do in order to keep cash flows going or keep its doors open but damn that's bad PR.
It's too bad Paizo couldn't have Reaper do the miniatures for them but I suspect they needed more than Reaper could have provided in terms of volume/quantity/branding.
First, it looks like Ge Con 2018 was a great year for Paizo. Lots of playtesting info going back and forth.
Having said that, now that Gen Con 2018 is officially over, can we get an official update?
Just went to check my last email I got about the minis "The short answer is that Ninja Division expects that we can start fulfilling miniature order in August"
Its past mid August and no update.
Customer Service & Community Manager
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Hello, I can update! We are expecting to be able to start fulfilling all currently submitted Humble Bundle miniatures in the Near Future™. Our goal is to finish some tasks with the August subscription shipments and then look at beginning to ship the Humble Bundle miniatures.
Unfortunately, the recent issues with website stability were also affecting the August order generation and its taking us a bit longer than hoped to do all of this.
Before we can be 100% on providing dates publicly, we need to do the equivalent of some pre-flight checks on the miniature orders to do our best to ensure everything goes smoothly once we begin shipping.
I'm going to sticky this thread and we'll provide the next update hopefully soon.
~sara marie
So what I am to understand is that those of us who have been waiting since first quarter of 2018 for these miniatures are now at the back of the line for shipment because of "system issues" is what your jargon equates to?
So what I am to understand is that those of us who have been waiting since first quarter of 2018 for these miniatures are now at the back of the line for shipment because of "system issues" is what your jargon equates to?
No, they usually ship subscription shipments intermingled with other order types. The spawning of orders equates to printing the shipping labels and is a precursor step. It (should) only take a few hours, it doesn't mean they're going to spawn all the subscription orders, then ship them out, then spawn all the miniature orders.
I believe what Sara was saying is that they can't doublecheck the order spawning process (which prints the shipping labels) until after the glitches that hit their system this week have been ironed out.
As I understand it, once they've sorted that, the subscription spawning (which is currently halfway done) will finish off, then they'll check and run the miniatures spawning and then everything will be shipped out (via an arcane queuing method based around maximising efficiency).
The order the two spawning processes are run should have minimal impact on the order in which things are shipped - unless there's a glitch in the mini-spawning (in which case there'd be a delay no matter what). I expect they'll both start shipping out next week.
Sounds hopeful but not clear.
For example, do they have the physical miniatures? If Paizo physically has the miniatures, then it's all good. Paizo in my experience is a good company.
Or are they relying on the other company to ship? That would be problematic.
Sounds hopeful but not clear.
For example, do they have the physical miniatures? If Paizo physically has the miniatures, then it's all good. Paizo in my experience is a good company.
Or are they relying on the other company to ship? That would be problematic.
To echo Joe here, Do you or do you not have them?
Or say you don't. Lol. I'd just like to know either way. ^^;
Hopefully, after the holiday we'll get another update. The thread started in March has now survived into September. It's like being part of one of those Kickstarters where the people running it won't reply but on occasion, someone who knows those people will chime in something. In this case, Paizo being the people who know something but are somewhat embarrassed at their association with the group running the kickstarter.
So anyone get anything cool this summer? I was hoping for HB figures but got Royal Tenenbaums ones from ebay. Currently Margot is standing in for a witch (its funny) and Richie is a lv 2 hunter with a hawk (again funny)
So I am guessing it is the end of September now? or will it get pushed back again? A little more communication with us the buyers would go along way.
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Customer Service & Community Manager
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Folks, we estimate our warehouse will begin shipping HB minis that have already been redeemed and submitted tomorrow: Friday Sept 7th. Will is currently determining how quickly the entire batch of pending minis will take to ship and I will provide that estimate as soon as I get it.
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right and they could not oh I don't know email people this to say this again this is just poor communication on Paizos part and now they get to deal with the customer backlash and disgruntledness
How do they email you when the systems are down enough that they don't know who to email?
Logic is irrelevant. :-)
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Customer Service & Community Manager
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The Humble Bundle Minis that were redeemed and submitted before September 6th will ship out in a window from Friday September 7th, through Friday, September 14th.
If you had not redeemed your HB code and submitted the order until after September 6th, it may take a little longer to have your order ship. Our focus is to get the orders that have already been submitted shipped.
The Humble Bundle Minis that were redeemed and submitted before September 6th will ship out in a window from Friday September 7th, through Friday, September 14th.
If you had not redeemed your HB code and submitted the order until after September 6th, it may take a little longer to have your order ship. Our focus is to get the orders that have already been submitted shipped.
This is very good news indeed! I will be watching for this in the mail.
The Humble Bundle Minis that were redeemed and submitted before September 6th will ship out in a window from Friday September 7th, through Friday, September 14th.
If you had not redeemed your HB code and submitted the order until after September 6th, it may take a little longer to have your order ship. Our focus is to get the orders that have already been submitted shipped.
Yay! :D
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Customer Service & Community Manager
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The warehouse has let me know that as of Friday evening, they believe that all the HB orders that could have shipped at that point have gone out.
If you have a HB order with missing or damaged components, please let us know by sending an email with a picture of the issue and your order number to customer.service at paizo.com.
This is probably a dumb question, but as I always say, there's no dumb questions, only dumb people :)
I supported this Humble Bundle - is there any way for me to see whether I'm in the system or not? I feel like I got missed, either through my own error or an oversight, but I don't know how to check.
When I go to My Account - Account Settings, I can scroll down to the bottom (on the right) and see a box labelled "Partner Redemptions". If I view that, it shows I redeemed a Humble Bundle code back in October 2017. That might be a place to look (?)
I don't remember if the code was sitting there waiting to be redeemed or if I got an email from Humble Bundle with a code I had to enter.