Had to cancel subscriptions for 6 months... but then I bought the books.


Customer Service

Liberty's Edge

Hey there Paizo, I've been a loyal subscriber since the Pathfinder Beta, and am proud to own a physical version of every Pathfinder and Starfinder book you have ever released. A little over a year ago, I lost my job and had to cancel my subscription for about six months until I could get reestablished. After I did, I went back and purchased all of the physical books I had missed in that time, and reactivated all of my subscriptions.

Of course, now I am without the PDFs for all of those books (included in Order #4178830).

I love Paizo - it is one of the best companies I have ever had the pleasure of doing business with. But I simply cannot justify spending another $206.41 for the digital copies when I've already paid for the physical books.

I understand that Paizo is under no obligation to help with my plight because I was not a subscriber for those six months. But if there is anything that could be done to allow me access to the digital versions of the physical books I already purchased in order 4178830 without having to spend over $200 to get them, I would be very appreciative.

Thank you very much for your kind consideration.

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