Order 4693839

[drowranger80]

Hey, this order says pending. Is it too late to add to it a pawns and bases? Do I side cart?

[Katina Davis]

Hi drowranger80,

Thanks for your question! Normally, you can combine items from your shopping cart with a pending order by going to the shipping step of checkout, clicking "change shipping details", and choosing the order and shipping method you prefer.

In this case, I wanted to make sure I caught things before our warehouse pulled the order for shipment, so I've taken the two items I saw in your shopping cart, and combined them with your subscription order. I've temporarily suspended the order to make sure that it doesn't send out before you can double-check the updated confirmation email I'll be sending in a moment. You can also let me know if there are any additional items you'd like to add. Just make sure to look over your confirmation email and get back to us to confirm that the order is ok to be un-suspended.

Hope this helps! Don't hesitate to ask if there's anything else I can help you with.

Thanks!
Katina

[drowranger80]

Awesome, thank you!! Everything looks good. Please unsuspend.

[Katina Davis]

Great! Order has been unsuspended, and is back in the shipping queue. You should receive your shipping confirmation email once our warehouse reaches it as usual. Just let me know if there's anything else I can help with in the meantime.

Thanks!