Missing figure in Order #4526771


Customer Service


OK. I've never seen this before: I ordered a Shattered Star battle case, and in one of the boxes I got only 3 figures:
- Hill Giant (31 of 55)
- Shadow Hound (8 of 55)
- Boggard (5 of 55)

I was surprised when one of the slots was empty, so I checked the box, the table, and even the hardwood floor. Then I re-checked the box, and it definitely says "4 Collectible Figurines Inside".

So how do I go about getting ONE replacement figure?

Customer Service Representative

Hi NobodysHome,

I'm sorry to hear that! I've set up a replacement order for you. You should get an order confirmation email for that soon.

Thanks!
~Sharaya


Sharaya wrote:

Hi NobodysHome,

I'm sorry to hear that! I've set up a replacement order for you. You should get an order confirmation email for that soon.

Thanks!
~Sharaya

Awesome! Thanks!


Slurks away unnoticed from his spilled bowl.

Mwahahahahahahaha!

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