Cancel order 4410380 and Starfinder subscriptions

Customer Service

Unfortunately, we had a big pile of vet bills hit us all of the sudden from both an old, sick cat and an injured dog. :( So if it is not too late, is it possible to cancel my Starfinder subscriptions (AP & RPG) and along with them order 4410380?

Hopefully, it will work out to re-sub soon because I'm loving them so far!

Thank you!

Paizo Employee Customer Service Representative

Hello Ken,

Thank you for letting us know! I'm sorry to hear that your furry friends are having troubles, and I wish them both speedy recoveries!

I've canceled your subscriptions, but it looks like your order was just processed for shipping earlier today so unfortunately I am not able to stop it. I apologize that we couldn't reach it in time!

If you want, you can refuse delivery and have the order sent back to us. Then, once the return reaches us, we can refund the cost of the products.

Please let me know if there are any further questions or concerns that I can assist you with in the meantime, and I will be more than happy to help out.

Thanks, and have a great day!

No worries, I didn’t ask sooner. But that’s fine, I’ve been really looking forward to the books anyway and would have been disappointed to miss them, so we’ll make it work. Just trying to tighten where possible.

Thank you for the help and have a great day, too!

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