Please cancel Pathfinder Adventure Path Subscription


Customer Service


(See subject title)

I've added the Starfinder AP subscription and need to cancel the PF AP subscription.

Paizo Employee Customer Service Representative

Hi Fooma,

Thanks for letting us know! I've canceled your Pathfinder Adventure Path, and you should be receiving a confirmation email for that in just a moment.

As mentioned in this post, Starfinder Adventure Path #1 is currently on backorder, but we can add that book to your account retroactively if you wish. Please just let us know if you decide to do that, and we'll be glad to get that taken care of for you.

Otherwise, don't hesitate to ask if there are any further questions or concerns that you may have.

Thanks!
-Katina


Katina Davis wrote:

Hi Fooma,

Thanks for letting us know! I've canceled your Pathfinder Adventure Path, and you should be receiving a confirmation email for that in just a moment.

As mentioned in this post, Starfinder Adventure Path #1 is currently on backorder, but we can add that book to your account retroactively if you wish. Please just let us know if you decide to do that, and we'll be glad to get that taken care of for you.

Otherwise, don't hesitate to ask if there are any further questions or concerns that you may have.

Thanks!
-Katina

I would appreciate if you can add it retroactively just to download if possible.

Paizo Employee Customer Service Representative

Hi Fooma,

We don't have a way to do that, since subscription PDFs are tied to the shipment of the physical product. For folks who have the subscription and have a retroactive copy of AP #1, we are offering a refund for the PDF cost to store credit once the physical book is shipped.

If you wanted just the PDF without the physical book, then it wouldn't be considered part of the subscription, so you could just purchase that on the site at any time.

I hope this helps clear up any confusion! Just let me know if there are any further questions I may assist you with.

Thanks!
-Katina

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