I have yet to receive this shipment. Its been a couple days past the expected shipping date. Have you seen any other delays?
Customer Service Representative
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Hello Psyonis,
Thank you for letting us know! I've taken a look into the tracking on your order, and it seems that the last scan was when the shipment was transferred from a courier to the USPS. We do sometimes see delays at this step, where the shipment won't be scanned for a bit, but we typically see the package arrive just a little bit afterwards.
I would say the best step would be to check in with your local post office or mail carrier, to see if they can provide you with any further information on the whereabouts. If they aren't able to track it down and it still has not arrived, we'll gladly set up a replacement to be sent out with your next subscription shipment.
I hope this helps! Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime, and I'll be happy to assist you as best I can.
Thanks!
Katina
Hello Psyonis,
Thank you for letting us know! I've taken a look into the tracking on your order, and it seems that the last scan was when the shipment was transferred from a courier to the USPS. We do sometimes see delays at this step, where the shipment won't be scanned for a bit, but we typically see the package arrive just a little bit afterwards.
I would say the best step would be to check in with your local post office or mail carrier, to see if they can provide you with any further information on the whereabouts. If they aren't able to track it down and it still has not arrived, we'll gladly set up a replacement to be sent out with your next subscription shipment.
I hope this helps! Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime, and I'll be happy to assist you as best I can.
Thanks!
Katina
I knew if I posted they would show up. I totally reverse jinxed it. Thanks!