How to contact Frog God Games

[Celanian]

Hi, I placed a large order with Frog God a few weeks ago. Frog God made a mistake with the order and I'm trying to contact them to get it fixed. I sent 2 messages through their website, replied to their shipping notification email, and I emailed Bill Webb directly at [e-mail]. I haven't received any sort of answer yet.

Is there some other way of contacting them to resolve the issue?

[TriOmegaZero]

Those are about the only channels available. I've never had a problem contacting them, so hopefully you'll hear back soon.

[Tom Knauss]

Go through the Facebook page.

[Celanian]

Unfortunately I don't have a Facebook account.

[Toblakai]

Celanian wrote:

Unfortunately I don't have a Facebook account.

This isn't hard to remedy.

[Tom Knauss]

Please email [e-mail] and he will get right on it. I already let him know. (He monitors the FB page too.)

[Celanian]

Thanks, message sent!

In the future, should I ignore the website messaging system if I need to make contact with FGG and directly email Zach?

[Bill Webb]

[e-mail]. AttnKrista.

We will fix ypu right up.

Bill