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I have previously purchased this as a case incentive along with the subscription case, so I'm not sure if that's what is going on. I click the Add button and the cursor seems to spin a bit, and the cart seems to briefly expand before reverting back to the prior state. I only have 2 miniatures (4 of each) in my cart.
Hello davrion,
We had a little bit of an issue with the incentive. You should be able to add it now.
Hello davrion,
The discount has been applied to the bar incnetive as well. You should be receiving an updated email confirmation reflecting that change.
Customer Service Representative
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Hi davrion,
Sorry about that! Looks like the discount just didn't get pushed through to all of the items. I've given it a nudge and the discounts should be applied correctly now. I'll go ahead and send you another confirmation email, so just let me know if anything looks incorrect.
I did want to let you know that your order is currently being held up by the Advanced Adventures book; it looks like we're waiting to receive it from our distributor. The book has a listed availability of 5 - 18 business days, so the rest of the items in your order are waiting for it to reach us before sending out. If you'd like the order to go ahead without this item, just let me know and I can either put it into your sidecart or into it's own order to be sent later on when we receive it. Otherwise, everything should ship out together once that arrives.
I hope this helps! Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime.
Thanks!
Katina
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I think I posted a new thread at the same exact time you posted here, so I flagged that one as a duplicate.
I just added 2 more things (2 PF Battles giant eagles) to my previous order, and I think I may have screwed up the shipping as I want everything to go out in one shipment instead of the 2 that is being indicated. If there is no way for these to combine into one shipment, then I'd want to remove the 2 eagles rather than ship them separately.
I don't mind waiting for AA to get in as long as I don't risk losing anything I ordered, since some of the PF Battles singles are selling out.
Thanks!
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Customer Service Representative
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Hi Davrion,
Thanks for letting me know! I've given the shipping on your order a poke, and it should be cooperating now. Everything should now be able to ship out in the same package, and it'll actually be a bit cheaper. I'll go ahead and send you an updated confirmation email in just a moment so you can look it over.
You shouldn't have to worry about the minis going out of stock, since your order has already been placed. Once your order has been submitted, that stock is reserved for the order.
Hope this helps! Just let me know if there's anything else I can help with in the meantime, and I'll be happy to do so. Have a great evening!