november order

[drowranger80]

Hi.
I restarted a subscription to pacg at the 2 adventure deck. I did this friday. I got an email for the impending shipment of my adventure path book. Cannwe please make sure they are combined into one order, assuming thats cheapest option.

[Katina Davis]

Hello drowranger80,

Thanks for bringing this to our attention! Unfortunately, it looks like by the time you posted this, both items had already been processed for shipping separately. I apologize for any confusion or inconvenience that this may have caused.

I'll go ahead and refund the shipping cost for the PACG deck back to your account in the form of store credit, and you should be able to use it towards any future purchase on Paizo.com. You should see that credit available in just a few moments.

I hope this helps! Please let me know if there are any further questions or concerns that you may have, and I'll be more than happy to lend a hand.

Thanks!
Katina

[drowranger80]

Ok. Thank you. Probably my fault, as i just assumed that happened on its own when you start a subscription.