Hi Customer Service Folks,
My order (4017294) has a bunch of items on it and two of them are on back order (Hounds of Tindalos and Mi-Go). I would like to get the other things shipped and defer the back-ordered stuff until it comes in. Is that possible?
Thanks for your help.
Customer Service Representative
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Hi there Bragol,
Thanks for letting us know! I've taken a look into your order, and it actually seems that the Cleric of Urgathoa is what's holding things up. I've moved that mini into your sidecart to be sent with a future subscription once we receive it. The rest of the order should be ready to go, so I'll let our warehouse know to get it on the way as soon as they can. Once it's been processed, they should send you an email to let you know it's on the way!
Please don't hesitate to ask if there are any further questions or concerns that I may assist you with in the meantime, and I'll be happy to do so.
Thanks!
Katina
I appreciate the quick resolution.