Flip Mat Absent From Order

Customer Service

Scarab Sages

I've received order no 3789428, and it includes all items except for the Flip Mat Winter Forest.

Apologies for not getting in touch sooner, but the parcel had been shoved into a corner to make way for the Christmas tree.

Customer Service Representative

I'm sorry to hear that the Flip-Mat: Winter Forest was missing. I've added a replacement copy to your sidecart to ship with your next subscription order.

If we can help with anything else, please let us know.


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