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I've received order no 3789428, and it includes all items except for the Flip Mat Winter Forest.
Apologies for not getting in touch sooner, but the parcel had been shoved into a corner to make way for the Christmas tree.
I'm sorry to hear that the Flip-Mat: Winter Forest was missing. I've added a replacement copy to your sidecart to ship with your next subscription order.
If we can help with anything else, please let us know.