Can't check out


Customer Service

Grand Lodge

I have two items in my cart. When I try to check out with all boxes green (with the items to be added to my side-cart) on the confirmation page, the page just reloads. No boxes are red, so I don't see anything wrong with my selections. Why won't the order to side-cart go through?

Customer Service Representative

Hello Yorgi,

The issue was that there was not a payment method attached to the order. Even if the items are going to the sidecart our system needs to see a payment method on the order for the order to be submitted. I have attached the payment method associated with your subscriptions to the order and submitted it. You should be able to see the items in your sidecart now.

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