Orders 3706972 and order 3718644


Customer Service

Scarab Sages

Hello,

I recently had my card declined for my AP subscription and couldn't figure out why. Then I remembered I'd moved house, updated my address with my bank and not updated my billing details here. Silly me.

I have just made another order (Dunes of Desolation) and was wondering whether the AP and Dunes can be shipped together to save me some shipping costs? Shipping to the UK is fairly hefty.

Thank you !

Paizo Employee Customer Service Representative

Hi minoritarian,

Thanks for notifying us! I've moved Adventure Path #98 into the order with your Dunes of Desolation book, so they should be sent out together. Once they're been processed for shipping, our warehouse should send you a confirmation email to let you know they're on the way.

Please let me know if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to assist you.

Thanks!
Katina

Scarab Sages

Yay, thanks

Scarab Sages

Is there anyway to get the PDF part of the Dunes of Desolation bundle before the physical copy ships? Really keen to read it.

Obviously I don't expect the AP PDF any earlier (unless, y'know, you're feeling super generous...)

Edit: never mind it's already shipped :D

Paizo Employee Customer Service Representative

Hi there!

The fulfillment of the PDF is generally tied to the shipping of the physical books, so we can't trigger them earlier than that. Sounds like you should be all set now though!

Just let me know if there's anything else I can help out with.

Thanks!
Katina

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