I'm going to create an official thread requesting replacements tomorrow.
Before I do I wanna make sure I'm not missing something. This deck is supposed to include Black Robe, Fiendsplitter, Spherewalker Staff, Starbow, and Swallowtail Bracers correct?
After opening the box and distributing them to their respective decks I noticed there were no loot cards. I then proceeded to go through each deck and I'm certain they weren't included somehow.
Has anyone else had an issue with missing cards? If so, how do I go about getting replacements?
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Once an Adventure Deck has been released, they will put a Deck List on the product listing like this for Adv Deck 3. That way you can check your deck for any missing cards.
Second, there is a Customer Service message board here that you can post your issue. They are really good at answering your problem. You can also call the customer service number that's at the bottom of the page. Note: you have to make sure you're requesting assistance during their support hours. They have one of the best customer service departments I've dealt with.
They have one of the best customer service departments I've dealt with.
*thumbs up* very responsive, no bureaucratic nonsense..
Thank you both!
I've had great luck with their customer service email address. I'm in Michigan so can't always catch them during business hours. It's great.