Order 3602645 Missing card


Customer Service

Scarab Sages

For Order 3602645 the Ranger Class deck had been opened. The Agna card is missing and a few other cards a mangled on one corner. I would like a remedy to this situation.

Paizo Employee Customer Service Representative

Hello Joko,

I'm sorry to hear about this! Just to clarify, was the deck already opened when you received the shipment? I'll be glad to replace any damaged or missing cards, but I just need to figure out how many you need.

Probably the easiest way would be for you to send an email to customer.service@paizo.com, with a picture of some of the damages and a list of the cards that you need. Once I have that, I will get started setting up your replacement right away.

Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help you.

Thanks!
Katina

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