Also posted in the June Sub Thread http://paizo.com/threads/rzs2sbit&page=2?June-2015-New-Release-Shipping -Thread#54
Order 3598161
Just got a notice from Paizo saying my payment method was declined. I have changed nothing in my settings for the payment method.
I called my card and they said Paizo did not try to charge anything today.
Had a previous issue with this order charging too much, bottom of the first page of the june sub thread. That charged and refunded just fine. Really will be disappointed if I receive this after street date. I was in the batch of people who did not get processed at the beginning of the month.
CS helped in this thread to correct the charge, and on my order page it says "$28.35 will be authorized to reprocess one pending order."
What does this mean?
I would call but I got the email as I got home and it is outside of your customer service hours. The information on the site for this card is correct.
Hi Yoshua,
Sorry for any confusion with this. It looks like most recent decline was related to a time out/processing error in our credit card processor and not a problem with your card. It looks like the warehouse was able to try it again a bit later and it was successful (and has been processed for shipping).
If you have any further questions or concerns, please let us know.
Thanks!
~Sharaya