Order # 3527297

[feytharn]

Oh most awesome Customer Service, it seems that while I wasn't looking, this order has grown to epic proportions. While I am happy about that, would it be possible to put the order on hold for about two weeks, so I can make the necessary arrangements (find a dungeon, kill the monsters, take their stuff...)?

[Sharaya]

Hi Feytharn,

That has turned into quite the gargantuan sized order (looks like fun!)

I have set the order to be suspended. Please contact us again after your adventuring and looting has been successful, and you are ready for this to ship.

Thanks!
~Sharaya

[feytharn]

Thank you, oh most awesome Customer Service. Shouldn't be too long!

[feytharn]

O most awesome Customer Service: Illness strikes a a bad time. As I will not be able to work for probably the next two weeks, shipping will have to wait until mid-june. I hope your patience is as awesome as everything else :-(

[Sharaya]

Hi Feytharn,

I'm sorry to hear that! I hope someone finds a Cure wand for you.

I have moved the items in this order to your sidecart and set your subscriptions to be suspended for now, so they won't generate in early June.

Let us know when you're healed and ready for more adventures, and we'll get things going again.

Thanks!
~Sharaya

[feytharn]

Thank you, oh most awesome Customer Service!

[feytharn]

Oh most awesome Customer Service: Please resume my subscriptions and release the Krak...ahm unleash the bea...send out the monstrous order. Thank you for your patience!

[feytharn]

Oh most awesome Customer Service: I just noticed that my comics subscription has been cancelled instead of suspended - pleas resume that subscription, too.

[Diego Valdez]

Hello Feytharn,

Your subscriptions have been resumed. Did you want all of the items in your sidecart to go out right away? It's a pretty sizable order.

[feytharn]

Yes, oh most awesome customer service. The size of that order was the reason I needed to hold it for a while, but I am prepared, now ;-)

[Sharaya]

Hi Feytharn,

Thanks for the update. I have moved everything that's ready to go to a new order. You should get an order confirmation email soon.

If we can help with anything else, let us know.

Thanks!
~Sharaya

[feytharn]

Thank you, oh moste awesome Customer Service!

[feytharn]

Oh most awesome Customer Service: I happily fetched my order from German customs today and almost everything is in order. Two things I have to bring up, though:

1) The order is still showing as pending.
2) For whatever reason, I recieved (and was billed) only one 'Heroes of the Wild' player companion, instead of the ususal two (I recieved two of each other Player companion that was part of this Order) - as I still want a second, should I order it separatly?

Thank you, oh most awesome Customer Service!

[Sharaya]

Very strange....

1) It looks like something didn't trigger correctly. I have poked some things and it should show as fulfilled now.

2) I'm not sure why the system did not correctly generate the 2nd copy Heroes of the Wild. I have manually generated the 2nd one from our side and it's in your sidecart now.

If anything else seems amiss, do let us know.

Thanks!
~Sharaya

[feytharn]

Thank you, oh most awesome Customer Service, all seems fine, now!