Order 3435546


Customer Service


Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Roleplaying Game Subscriber

In the process for registering for PaizoCon 2015 I may have accidentally ordered something I didn't need. I purchased two 4 Day Deluxe Badges AND two tickets to the Banquet. I forgot that the Deluxe badges come with the banquet so I accidentally wound up with 4 tickets. I have already transferred one of the banquet tickets, I would like the other two refunded if possible. Thank you.

Customer Service Ray of Funshine

To double check:

You are wanting 1 Deluxe Badge and 1 Banquet ticket refunded?


Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Roleplaying Game Subscriber

No, two banquet tickets.

Customer Service Ray of Funshine

In that case:

For the banquet ticket that is currently on your account, we can return that and refund it as either store credit or to your original payment method. Please let us know which you would prefer.

For the banquet ticket that has been transferred, the current holder will need to either:

1) Transfer it back to you, and we can refund it from there

Or

2) As explained in the PaizoCon FAQ:
"Refunds for badges that have been transferred to another user will be issued only at the request of the current badge holder and can only be refunded as store credit to the current badge holder's paizo.com account."

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